Limited-Time Offer! 20% Off Your First Order
+92-370-6986088 shopieaseofficial@gmail.com
Limited-Time Offer! 20% Off Your First Order

Frequently Asked Questions (FAQs) - ShopiEase

1. How can I place an order on ShopiEase?

Placing an order is simple! Browse our products, add your desired items to the cart, proceed to checkout, enter your shipping details, and select your preferred payment method. Once confirmed, you’ll receive an order confirmation email.

2. What payment methods do you accept?

We accept multiple payment options, including:

  • Cash on Delivery (COD)

  • Bank Transfers

3. How long does shipping take?

Delivery times vary depending on your location:

  • Major cities: 3-5 business days

  • Remote areas: 5-7 business days

4. How can I track my order?

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number on our Track Order page to monitor your shipment’s status.

5. What is your return and refund policy?

We offer a hassle-free 7-day return policy. If you receive a damaged or incorrect item, you can request a return or exchange. Refunds will be processed within 5-7 business days after the returned item is inspected.

6. Can I cancel my order after placing it?

Yes, you can cancel your order within 24 hours of placing it. Once shipped, orders cannot be canceled.

7. What should I do if I receive a damaged or incorrect product?

If you receive a defective or wrong item, contact our customer support team immediately with order details and photos of the product. We will arrange a replacement or refund as per our policy if applicable.

8. Do you offer international shipping?

Currently, we only deliver within Pakistan. However, we are working on expanding our services to international customers soon.

9. How can I contact customer support?

You can reach us via:

  • Email: shopieaseofficial@gmail.com

  • Phone: +92-329-1421152

  • Live Chat: Available on our website

10. Are your products original and high quality?

Yes! We ensure that all our products meet high-quality standards. We source items from trusted suppliers and test them for durability and performance.

If you have any further questions, feel free to contact our support team. We’re always happy to help!